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Built for alarm dealers, integrators, and monitoring companies

Run your entire security company from one operating system.

DEFENDR OS connects lead generation, monitored accounts, field service, D2D teams, subdealers, inventory, invoicing, and recurring revenue in a single tenant-secure platform.

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No credit card required Guided company setup AI included in every plan
Company command center LIVE
Wednesday overviewGood morning, DEFENDR Security.
Ask AI
MRR$56,947+4.8% this month
Open jobs387 technicians active
Pipeline$8,420Projected new MRR
Recurring revenue12 months
AIRecommended next actions

Dispatch Jordan has capacity for the Priority 1 service job.

Revenue Four accepted proposals are ready for installation.

Marketing Seven completed customers are eligible for a review request.

Account activated+$44.99 MRRMonitoring is now live
AI taskPayroll draft readyWaiting for manager approval
See your operation in one place

Get a walkthrough built around your company.

Tell us who you are. We’ll focus the demo on the workflows costing your team the most time.

Your business deserves personal attention

Purpose-built around the way security companies actually operate.

Security-industry workflows

CRM, jobs, technicians, monitoring, inventory, payments, commissions, subdealers, websites, and reporting share the same company data.

Explore the platform →

AI backed by approvals

Prepare dispatch decisions, payroll drafts, reports, proposals, follow-ups, and marketing campaigns while keeping people in control.

Meet the AI workforce →

Recurring-revenue clarity

See active MRR, pipeline MRR, cancellations, receivables, commissions, partner payouts, and workload without stitching together reports.

Explore reporting →
See more. Run better.

A live operating picture—not another disconnected dashboard.

Every department works from one customer and account history. Leadership sees what is sold, scheduled, installed, activated, unpaid, at risk, or ready to grow.

  • Follow a lead from first contact through recurring revenue
  • Connect jobs, equipment, monitoring, invoices, and service history
  • Surface exceptions before they become customer problems
  • Use role-based workspaces for owners, sales, dispatch, and field teams
See all capabilitiesWatch the workflow →
Lead-to-revenue pipelineLive
NEW LEADResidential upgradeWebsite • Today
PROPOSAL$4,860 + $44.99 MRRAccepted digitally
INSTALLThursday at 10:00 AMAssigned to Jordan
ACTIVEMonitoring onlineAccount 108428
Connected customer recordMarketing → Sale → Install → Monitoring → Service
DEFENDR AIHuman approval enabled
What should the team focus on today?
D

I found four actions that can protect revenue and reduce admin work:

  1. Assign the Priority 1 job to Jordan, who has the lightest qualified workload.
  2. Review the payroll draft for 184 approved hours and two overtime exceptions.
  3. Follow up on three accepted proposals that have not been scheduled.
  4. Send review requests to seven recently completed customers.
Review proposed actions
Prepare payrollRecommend dispatchBuild campaign
An AI workforce for daily execution

Move faster without giving up managerial control.

DEFENDR AI turns company data into reviewable work. It can prepare operational actions, summarize risks, generate marketing drafts, and explain performance while respecting plan limits and approval rules.

Administrative AssistantDispatch, payroll preparation, receivables, proposals, and operational questions.
Marketing AssistantWebsite copy, SEO plans, social posts, email campaigns, review outreach, and content calendars.
Usage controlsPlan-specific allowances, per-user tracking, encrypted provider credentials, and auditable action history.
Approval safeguardsHigh-impact actions remain pending until an authorized manager approves or rejects them.
Compare AI limits by plan
Connected operations

Everything your company needs to sell, install, monitor, bill, and scale.

Begin with the operational bottleneck costing you the most time, then expand without rebuilding your company around another system.

01 Pipeline

Sales CRM

Capture, qualify, and convert leads without losing the customer context that sales, dispatch, billing, and service need.

Explore 02 Operations

Dispatch & Field Ops

Move work from sold to scheduled, assigned, installed, and completed with one accountable job record.

Explore 03 Recurring revenue

Monitoring Accounts

Keep account numbers, panels, communicators, permits, central stations, contracts, and MRR together.

Explore 04 AI workforce

DEFENDR AI

Prepare dispatch decisions, payroll drafts, reports, proposals, campaigns, and next actions with human approvals.

Explore 05 Equipment

Inventory

Track equipment, costs, serials, warehouses, technician stock, and reorder exposure before install day.

Explore 06 Growth

Company Websites

Publish a lead-generating website on an automatic subdomain or connected domain and route every inquiry into CRM.

Explore 07 Field sales

D2D & Commissions

Manage reps, territories, appointments, dispositions, sales, and commission records in one field-sales workflow.

Explore 08 Partners

Subdealer Network

Onboard partners, receive deals, manage holdbacks, calculate payouts, and track partner performance.

Explore 09 Finance

Billing & Payments

Create invoices, understand receivables, and connect payment providers without leaving the customer record.

Explore
One system. One customer history.

From the first website visit to the next upgrade.

DEFENDR OS keeps the context that usually disappears between marketing, sales, installation, monitoring, service, billing, and retention.

Build your workspace
01AttractWebsite, campaigns, referrals
02ConvertCRM, proposals, contracts
03DeliverDispatch, inventory, field ops
04ActivateMonitoring, invoices, payments
05GrowService, reviews, referrals, AI
Configured for your operation

Built for independent companies, complex teams, and partner networks.

Independent alarm dealersRun the entire company → Security integratorsCoordinate complex projects → Monitoring companiesProtect recurring revenue → D2D sales teamsConnect field sales to fulfillment → Subdealer networksManage partners and payouts → Multi-branch operatorsStandardize without losing visibility →
One secure workspaceTenant-scoped company data and role-based access
Guided onboardingFirst-login walkthrough and automatic setup progress
Provider-specific integrationsCredentials, tests, sync controls, APIs, and webhooks
Flexible growthStart with essentials and unlock advanced workflows by plan
Plans that grow with your company

Choose the operating capacity and AI allowance your team needs today.

Every active plan includes a 14-day trial, a company workspace, guided onboarding, and controlled AI access. Feature availability and usage limits increase by tier.

Starter$79.00/mo

Core CRM and operations for smaller security companies.

  • Up to 5 users
  • Lead and customer CRM
  • Jobs and technicians
  • Inventory and invoices
Start Starter trial
Most popular
Growth$179.00/mo

Advanced field-sales and partner operations for growing dealers.

  • Up to 25 users
  • Everything in Starter
  • D2D sales management
  • Subdealer network
  • Advanced reports
Start Growth trial
Scale$399.00/mo

Full operating platform for established multi-team organizations.

  • Unlimited users
  • Everything in Growth
  • Priority support
  • API keys and webhooks
  • Custom feature controls
Start Scale trial
Compare every feature and AI limit →
Questions before you switch?

Make a confident platform decision.

Explore the most common questions from security-company owners evaluating a connected operating platform.

Talk with our team
Who is DEFENDR OS designed for?

Independent alarm dealers, monitoring businesses, security integrators, smart-home installers, CCTV and access-control companies, D2D teams, and companies managing subdealers or multiple branches.

Does the platform include AI?

Yes. Every plan includes controlled AI usage. The Administrative Assistant can prepare operational actions such as dispatch recommendations and payroll drafts, while the Marketing Assistant creates reviewable content and campaign drafts. High-impact actions require approval.

Can our website generate leads inside the CRM?

Yes. Each company can publish a branded site to a platform subdomain or verified custom domain. Quote requests are saved as company-scoped CRM leads.

Can we connect our accounting, payment, and alarm-industry tools?

Yes. Each provider opens its own setup experience with provider-specific credentials, connection testing, synchronization options, API access, and webhooks where supported.

Can our existing data be migrated?

The platform is designed to organize existing customers, leads, monitored accounts, jobs, technicians, invoices, inventory, and partner records. Migration scope depends on the source format and the quality of the existing data.

Do we have to replace every system at once?

No. Companies can begin with the workflows creating the most friction, then activate additional modules and integrations as their team adopts the platform.

Ready for a more connected company?

Put DEFENDR OS to work for your team.

Start a company workspace now or see how the platform fits your current sales, operations, monitoring, billing, marketing, and partner workflows.

Start free trial Book a live demo