Site & opportunity context
Keep customer requirements, site notes, camera scope, opportunities, and commercial history together.
Coordinate camera projects, recorders, networked video, site work, equipment, technicians, customer handover, billing, and long-term service in one operational workspace.
Keep the information created by sales useful to operations, technicians, finance, and long-term service.
Keep customer requirements, site notes, camera scope, opportunities, and commercial history together.
Build itemized proposals for cameras, recorders, storage, networking, labour, installation, and recurring services.
Coordinate multi-day installs, technician assignments, priorities, addresses, notes, and completion status.
Track camera, NVR/DVR, networking, accessory, and technician stock with quantities, cost, and reorder awareness.
Connect completed work, field notes, customer handover, invoicing, and future service back to the project.
Use customer history to manage repairs, maintenance, replacements, expansion opportunities, and review campaigns.
Connect projects, recurring services, billing, support, and future opportunities so your team can grow the account after installation day.
See what was sold, what is scheduled, what equipment is required, what was completed, and what the customer may need next.
Walk through your current survey, proposal, installation, commissioning, and service process inside DEFENDR OS.