Commercial access control

Coordinate access-control projects, technicians, equipment, billing, and service.

Manage door projects and commercial customer relationships with connected sales, scheduling, field operations, equipment, invoicing, service, and reporting.

One customer record

Connect the commercial and operational workflow

Keep the information created by sales useful to operations, technicians, finance, and long-term service.

Commercial CRM

Track sites, contacts, opportunities, requirements, appointments, proposals, and customer history.

Project scope

Build proposals that combine controllers, readers, credentials, locking hardware, labour, and recurring services.

Field delivery

Assign technicians, schedule project work, coordinate priorities, and retain completion notes.

Equipment control

Track stock quantities, equipment cost, technician holdings, and reorder needs.

Billing & recurring revenue

Connect invoices, balances, service agreements, hosted services, and recurring account value.

Lifecycle service

Maintain a single customer history for expansion, repairs, credentials, maintenance, and future projects.

Workflow

Move work forward without losing context

OpportunitySite + contacts
SurveyDoors + requirements
ProposalHardware + service
InstallProject + technicians
CommissionTest + handover
BillInvoice + recurring
SupportService + expansion
Built for integrators

Turn completed work into long-term customer value.

Connect projects, recurring services, billing, support, and future opportunities so your team can grow the account after installation day.

Commercial door projectsReader and controller scopeRecurring hosted servicesMulti-site customersTechnician dispatchService agreement visibility
See this workflow in a demo
Commercial account operations

Keep every door project attached to the bigger customer relationship.

DEFENDR OS helps teams see project status, financial status, service activity, and account growth without losing context between departments.

SalesCRM + proposals
OperationsProjects + field teams
GrowthRMR + service + AI

Standardize your access-control operation.

See how DEFENDR OS can connect commercial sales, field delivery, recurring services, and support.