Platform overview

One business management platform for the full security-integration lifecycle.

Connect sales, projects, field teams, monitoring, recurring service, inventory, billing, websites, partners, analytics, and AI without forcing your company into a generic field-service workflow.

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The operating system

Build one connected workflow across the company.

DEFENDR OS is designed around how security integrators sell projects, move equipment, schedule technicians, activate recurring services, support customers, and measure account value.

01

Sell

CRM & lead management · Site-survey and opportunity context · Proposals and digital acceptance · D2D sales and territories · Sales activity and follow-up

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02

Deliver

Jobs and project scheduling · Technician assignment and field operations · Inventory and equipment visibility · Multi-branch operations · Completion and activity history

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03

Operate

Monitoring accounts and recurring revenue · Invoices and payment status · Customer portal and service requests · Subdealer and partner payouts · Fleet, training, and operational records

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04

Grow

Company website builder · Custom domains and lead capture · Marketing campaigns and reviews · AI Marketing Assistant · Executive analytics and reporting

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05

Connect

Provider-specific integrations · REST API and webhooks · QuickBooks connectivity · Stripe, Square, and PayPal · OpenRouter AI provider

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06

Control

Role-based company access · Plan entitlements and feature flags · Audit and activity logs · Guided onboarding · Owner SaaS administration

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DEFENDR AIOpenRouter compatible
“Prepare the work my team should review before the day starts.”
AD
Administrative AssistantDispatch, payroll preparation, receivables, reporting, proposals, and operational next actions.
APPROVAL
MK
Marketing AssistantSEO, website copy, social, email, reviews, advertising drafts, and content calendars.
DRAFTS
BI
Quick InsightsAsk questions about recurring revenue, overdue invoices, active jobs, and lead workload.
LIVE DATA
AI workforce

AI designed to reduce admin time—not remove management control.

Every plan can include controlled AI access with usage limits. The platform owner stores the OpenRouter API key securely, while tenant companies use the assistants without seeing provider credentials.

Plan-based AI allowancesEncrypted API credentialsHigh-impact approval gatesAction historyMarketing draft historyOperational recommendations
Built for the security trade

Support multiple lines of business in the same company.

HSResidential

Home Security

Intrusion, monitoring, smart-home, video, service, retention, and recurring billing.

Explore →CVVideo

CCTV

Surveys, cameras, recorders, installation, commissioning, invoicing, and service.

Explore →AUConnected spaces

Automation

Design, equipment, field delivery, programming, handover, support, and expansion.

Explore →ACCommercial

Access Control

Sites, doors, projects, technicians, equipment, recurring services, and account growth.

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See the platform around your current workflow.

Bring your sales, installation, monitoring, service, billing, or partner process to a tailored walkthrough.

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